Managing Content

This page covers how to add, search, filter, and manage content in your organization's Knowledge Base.

Accessing the Knowledge Base

1. In the left sidebar, click Knowledge Base.
2. You will see a list of all knowledge base entries in your organization.

The Knowledge Base is only available on the Basic plan and above. Free plan users can view but not add content.

Adding Content

Adding a QA Entry

1. Click Add Content.
2. Select QA as the content type.
3. Enter the question and answer.
4. Optionally add tags to help organize and search later.
5. Click Save.

Uploading a Document

1. Click Add Content.
2. Select Document as the content type.
3. Click Upload File and select a file from your computer.
   • Supported formats: .pdf, .txt, .md, .docx
   • Maximum file size: 10 MB per file
4. Enter a title and optional description.
5. Click Upload.

The document will be processed and indexed automatically. This may take a few seconds for large files.

Adding Code

1. Click Add Content.
2. Select Code as the content type.
3. Paste your code into the code editor, or upload a file.
   • Supported formats: most common programming languages (.py, .js, .ts, .go, .java, .rb, .php, etc.)
4. Enter a title describing what the code represents.
5. Click Save.

Adding Mixed Content

1. Click Add Content.
2. Select Mixed as the content type.
3. Use the rich text editor to combine text, code blocks, and file uploads in a single entry.
4. Click Save.

Document Processing Statuses

After uploading a document or code file, it goes through a processing pipeline before being available to the AI:

Status	Meaning
Pending	Queued for processing
Processing	Being parsed and indexed
Ready	Available for use by the AI
Failed	Processing encountered an error

If a document fails processing, try re-uploading the file. If the issue persists, check that the file is not corrupted or password-protected.

Searching the Knowledge Base

Use the search bar at the top of the Knowledge Base page to find entries by keyword. Search works across:

• Document titles and descriptions
• QA question and answer text
• Code file names and contents
• Tags

Filtering Content

Use the filter options to narrow the list:

• By type: QA, Document, Code, Mixed
• By status: Pending, Processing, Ready, Failed
• By date added: Filter by upload date range
• By tags: Show only entries with specific tags

Editing Content

1. Find the entry you want to edit.
2. Click the Edit icon (pencil).
3. Modify the relevant fields.
4. Click Save.

Documents that are re-uploaded will be re-processed from scratch.

Deleting Content

1. Find the entry in the Knowledge Base list.
2. Click the three-dot menu (⋮) next to the entry.
3. Click Delete.
4. Confirm the deletion.

Deleted entries are immediately removed and will no longer be used by the AI in subsequent jobs.

Note: Deleting knowledge base content does not affect already-completed jobs. The AI only references the knowledge base at the time a job starts.

Knowledge Base Limits

Storage limits vary by plan:

Plan	Knowledge Base Storage
Free	Not included
Basic	1 GB
Pro	10 GB
Enterprise	Unlimited

To view your current usage, go to Organization → Subscription → Usage.